Natural Gas Safety Survey

Cartersville Gas System

We need your help! You'll be receiving an incredibly important phone call...and it will be from Cartersville Gas System's contractor. It's a quick natural gas-related survey and we ask for you to so kindly give your responses [even if you aren't one of our customers currently].

Here's what to expect:

  • WHO: Current customers & non-customers in our Cartersville Gas System service area
  • WHAT: A pre-call [just a heads up to let you know you'll be asked to respond to the upcoming survey] & a less than 5-minute survey phone call
  • WHEN: Monday, May 23, 2022 pre-call & survey begins Wednesday, May 25, 2022
  • WHY: For you to provide feedback which will help us give you the best customer service, always keeping your safety as our #1 priority

It's a super short and easy survey. Literally, ten quick questions that will take less than five minutes. Your survey responses will help us determine any improvements we may need to implement. We want to make sure you've been receiving - and continue to receive - the service you deserve.

All we ask is that you help us out by giving your yes/no answers when you receive the survey phone call. Natural gas is an important commodity and this survey helps us serve you in all the best ways possible!

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