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Customer Service & Utility Billing
Customer Service is currently taking in-person utility service requests by appointment only. CLICK HERE to request new, transfer, or disconnect service
All utility payments must be made at our drive-through or by using one of the following methods:
City of CartersvilleAttn: UtilitiesP.O. Box 1390Cartersville, GA 30120
CLICK HERE To Pay Online
By phone: 855-985-1127
Night drop box:
City Hall10 N. Public SquareCartersville, GA 30120
* Non-payment will result in late fees and utility disconnections.
Please contact Customer Service at 770-387-5607, Monday - Friday, 8AM- 5PM, if you have any questions.