Administrative Services

The office of Administrative Services is open 24 hours a day, seven days a week in order to serve you. You can reach us by phone at 770-382-2526 or simply stop by the Police Department at 195 Cassville Rd to obtain the information you need.

Paying a Citation

Citation payments are NO LONGER accepted at the Police Department. Citations can be paid at the Cartersville Municipal Court Office located at 178 West Main Street as follows: Monday 8am to 2:30pm, Tuesday - Friday from 8am to 4:30pm.
Citations may also be paid online at the Cartersville Municipal Court website.
Citations must be paid by midnight the day before court if you wish to pay online.

Cartersville Municipal Court
P.O. Box 1390
Cartersville, GA 30120
Phone: 770-607-6307

Open Records Requests for Police Department Records

Open Records requests may be made orally or in writing. However, open records requests made by civil litigants MUST be in writing. All police related open records requests (incident/accident reports, citations, complaints, dash/body cam of officers, etc.) must be directed to the Open Records Officer. The contact information for the Police Department Open Records Officer is:
Laura Gwin
P.O. Box 1390
Cartersville, GA 30120 

You will be notified if the cost of the requested records will exceed $25. When the cost for records exceeds $500 we require pre-payment.

Report Copies and Background Checks

You can get a copy of a report, have a background check completed, or get a Liquor ID (Server ID). Liquor ID's are $25.00 for initial and $10.00 for on time renewal. You will be asked to fill out a request form to determine the reason the report is needed. There is no charge for reports. A background check requires a standard charge of $20. In order to obtain a background check, you must bring a ID and a signed consent form. The form is available at the Police Department.

There is no charge for reports that are sent to you by email. If emailed, the report will be sent back in Adobe PDF format. In order to request a fax or email copy you will need to download, complete, sign, and fax or email back to us the document below:


Certified Copies

We only provide certification on copies of records that the law requires to be certified.

Liquor or Server's Licenses

Liquor ID's or Server's ID's can be completed Monday through Friday, from 8AM through 5 p.m.. No ID’s are issued on holidays. You must present a photo ID as well as proof of employment to obtain this permit. The charge for an initial permit is $25. Renewals are due each year within 10 days of your birth date. Renewal cost is $10 assuming the old card is returned and the permit has not expired or been lost.