Water Distribution

The 19 personnel of the Distribution & Collection division work diligently to maintain the water and sewer lines of Cartersville's 28 square mile service area. The crews perform the daily preventive maintenance needed on our system such as: making sewer & water taps, renewing and upgrading services, videoing sewer lines to check for blockages, replacing old lines. They are on duty 24/7, 365 days a year, to respond to any water or sewer emergency.

Terry Jordan is the Distribution & Collection System Superintendent and he can be reached at 770-387-5657.

The Water Department has a state certified laboratory and is among the best municipal laboratories in Georgia. This facility does control testing and compliance monitoring for the water plant, wastewater plant and the distribution and collection system. Our highly trained technicians are individually certified by the state of Georgia. A rigorous quality control program has been established which assures accuracy and is a point of pride for our system. A state approved pre-treatment program is in place which helps monitor, track and regulate pollutants that might go into the sewer system. This protects the biological process in the wastewater plant as well as the quality of our biosolids for land application.

Kenya Poston is the laboratory Superintendent and she can be reached at 770-387-5681.


Any complaints about water quality (we have very few) are handled through this office and should be directed to the lab.